Expandable help area

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Global Article

Often you need help when there is no one you can ask "just fast" for advice. To avoid such situations, we provide a comprehensive area of assistance. These FAQs are maintained and extended by us to give users the opportunity to help themselves. Articles about all the functions of ThreeNamic are stored here and explained as easily as possible. This ensures that every new employee can work with the platform quickly and effectively and that no long training time is required.


Custom items

The more extensive the platform is used, the more special the use becomes. There is a lot of thought when setting up the self-defined processes, forms and actions. The process process process is well thought out and forms and functions are not configured for no reason. After the first on-boarding, i.e. the first use after the changeover to ThreeNamic, most employees are in the picture or are instructed directly. However, one wants to avoid completely retraining new employees every time. For this purpose, there is the customer-specific FAQ section. There you can determine the content and make it available to the employees. So it's easy for your users to fill a knowledge gap or revisit a feature of the platform. This saves a lot of time and reduces platform specific questions to a minimum.

This area can also be used to explain the processes to your customers and to keep them up to date. Through customer management and the freely designed roles, you are able to give specific customers access to exactly the help items they need. We want to optimize the support effort between you and your customers so that you have more time for the really important work.

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Tutorials

Often you need help when there is no one you can ask "just fast" for advice. To avoid such situations, we provide a comprehensive area of assistance. These FAQs are maintained and extended by us to give users the opportunity to help themselves. Articles about all the functions of ThreeNamic are stored here and explained as easily as possible. This ensures that every new employee can work with the platform quickly and effectively and that no long training time is required.

With ThreeVersity, this area can be expanded even further. With the tool you have the opportunity to provide your own training courses for your employees online. There are no limits to this. Use videos, images, texts and questions + answers to train your staff. These trainings do not necessarily have to apply to ThreeNamic. In-company training can also be mapped online with ThreeVersity.


OnBoarding

Thanks to the freely designed navigation help, you can make onboarding easier for users. Document step by step the work to be done in the platform by guided the user through ThreeNamic according to your ideas and thus explaining the platform or additional steps to them. Every button and form can be illustrated to the user on the live platform.

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We're not the only ones excited happy thrilled about ThreeNamic...

ThreeNamic is built by our incredible team with the help of our friends and partners.